Americas Servicing Company Complaints and Reviews

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Americas Servicing Company
Main address: 420 Montgomery Street 94104 San Francisco CA
800-842-7654., ,
  • 236 complaints
  • $550K claimed losses
  • $2.3K average
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  • Sep 11, 2013
  • Loans and Mortgages
  • Madison, Tennessee
  • Loan Servicing
  • 21

I was discharged from bankruptcy in Oct. 2012, because of ASC in the first place. When I got out I contacted them about a make your home affordable refi. I was under the impression that is what they were doing since I was told I didn't qualify for a loan modification because I wasn't late on my payments. I explain to them I was not late and was not trying to be late that is why I was requesting... Read more

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  • Sep 08, 2013
  • Loans and Mortgages
  • Port Jefferson Station, New York
  • Loan Servicing
  • 1
  • 48

EVERYTHING THAT EVERY OTHER PERSON COMPLAINED ABOUT ON HERE THAT HAPPENED TO THEM ALSO HAPPENED TO ME.I SHOULD BE AWARDED MY HOUSE FOR THEM SCREWING ME 3 WAYS TILL TUESDAY AND ALMOST 3,5 YEARS OF GETTING JERKED OFF.I HIRED A LAWYER AND A MOD CO. AND FINALLY GOT APPROVED AND AFTER 11 MONTHS OF PAYMENTS ON TIME THEY DENIED ME BECAUSE OF A JUDGEMENT AGAINST ME THAT CAME WELL AFTER I WAS... Read more

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  • Aug 26, 2013
  • Professional Services
  • Refinancing Problems
  • 41

I called them to see about refinanicing. We were told that we should have no problems qualifing. I sent them all the requested documents and the next months check. That check never was deposited. It was put in a hold on my account. I was told this was normal and to fix a few things around the house to help with the apprasial. I did this. After 4 months of calling and being told everything... Read more

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  • Aug 23, 2013
  • Loans and Mortgages
  • Denver, Colorado
  • Late Payment
  • 37

we went to a short sale in Jun3 2103. We made our last payment on the mortgage in May because the closing date date was early June. We didn't receive another payment coupon from ASC after that, no late notices, demands for payments, etc. All we received was a letter on 6 June 2013 talking about the Service Civil Relief Act Notice Disclosure, which didn't apply to us as neither my wife or I are... Read more

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  • Aug 08, 2013
  • Loans and Mortgages
  • Phoenix, Arizona
  • Bulk Payment Review
  • 36

Made a bulk payment of $60k against my loan in May. Roughly $4k was supposed to be applied against loan payments for the rest of the year and the remainder was to be applied toward principle. Fast forward to August. I have had weekly, almost daily conversations with these guys. They show the money is there but it is in purgatory because they can't get their computer system and 'cash... Read more

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  • Jul 07, 2013
  • Tax services
  • Payments
  • 30

I had recently found out that my ex-wife is not paying the mortgage or taxes and home owners insurance and that she had recently moved to the state of Washington. the mortgage is for the property address of 12 reno ct Barnegat new jersey 08005. the name on the mortgage is david and marie Bennett and her social is 113-56-6671. I want to know if my name is still on the mortgage and if so I would... Read more

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  • Jun 20, 2013
  • Loans and Mortgages
  • Independence, Missouri
  • Wells Fargo Home Mortgage
  • 61

We paid ASC a lump sum payment of $5,340 to be applied to our mortgage payments, as my husband had lost his job. We had and insurance check for the above amount and chose to use it for house payments rather than fix the roof, which doesn't really need replacing. My husband told them to bill us when that money ran out, which we believe was May 2013. We have received no bills or contact since from... Read more

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  • Jun 06, 2013
  • Property Insurance
  • Denver, Colorado
  • Kitchen Flooding
  • 26

Dec 2012 we flooded our kitchen. Forward to today, ASC is HOLDING our insurance money. I mailed a second check to ASC April 16 with a prepaid overnight envelope for its return. April 26 no check I called only to be told They deposited the check and I need to do paper work including but not limited to invoices, forms of payment (While they are holding the money) w9's from all contractors,... Read more

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  • Jun 05, 2013
  • Loans and Mortgages
  • Loan
  • 39

The company my husband worked for went out of business which lowered our household income. We actually tried to refinance through another company first, but when we were not satisfied with their numbers, ASC suggested to me and my husband to apply for a loan modification and that we would make out much better. BIG MISTAKE!!!!! We had the same issue with them telling us that they never received... Read more

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  • Jun 03, 2013
  • Loans and Mortgages
  • Jacksonville, Florida
  • Modification Foreclosure
  • 45

Just like everyone is saying, I have been trying to modify my loan for 2 years now. Keep saying I did not turn in all paperwork to now we make too much money. Well if the modification would have been done when initially asked there would have not been a problem. They really need to be put out of business as all they do is screw people out of there homes. Instead of taking your home back it... Read more

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