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1.5 Based on 6 reviews
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  • Customers like
    • Paying online 1
  • Customers don't like
    • Wrongful foreclosure 3
    • Harassing phone calls 2
    • Mortgage modification process 2

I was told my modification was in review several times and not to pay my mortgage because I was behind. To my surprise I had a sheriff knock on my door and tell me my home was in foreclosure and I had 30 days to pay 17K. I was repeatedly told not to worry, not to worry, not to worry. Luckily I took money from 401K to save home after paying way to many fees. As luck would have it now I owe 6K in... Read more

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My pissed attitude comes from not given a chance to pay for home on a trial basis. This was never offered to me. ASC has screwed me out of my home. Modifications are a joke with all the available options to save the home. Keajuanna Lacy is a Big Liar. Don't trust her! Read more

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I had to file bankruptcy because they would not let me do a modification, they are the worst to deal with. If anyone is suing please let me know, we need to do a class law suite, they need to be stopped, they are very crooked. This is a horrible company to deal with. I experienced several horrible people who said that they were representing me, they could care less about me or me losing my home.... Read more

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Americas Servicing Company - Not User Friendly
1 of 2

Have you ever tried to make an online payment to ASC? They set you up for failure. They want you to phone the payment in and be charged to make a payment on your mortgage. User Name Password, 6 Security questions. Finally get to the page and it states Internal Server Error. Please contact customer service. ASC has the worst website to try to make a mortgage payment! It is not user friendly at... Read more

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PLEASE if any on is doing a class action PLEASE reach out to me so We can join this class action!!We filed on several different times to no avail for loan modification they never approved our loan modification.Then out no where we received notice on our front door to quit and surrender our Home Me and my Family were homeless for a whole years with 3 minors.I want Justice for me and my FAMILY.They... Read more

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It is so sad to see that America's Servicing is still screwing people. They did the same thing back to us in 2006-2007. Kept jacking our interest up, would offer a modification but would make payments ridiculously high then would bill us even higher. They made it virtually IMPOSSIBLE for us to catch up. It got to the point were we ended up agreeing to give up our home for short sale...which is... Read more

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Back in May 2011 I became ill with delusional disorder. I fell into a financial hardship that I was not able to overcome until recently. I had to file for bankruptcy in 2014 and was given the discharge in February 2015. I filed for a modification in 2014 after trying to negotiate with the bank since 2011 and was denied. My wife and I filed for a second modification request through our... Read more

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This is my second attempt at loan modification...they move so slow it appears they move backwards! What is so freaking difficult about looking at income and expenses and making a modification offer! They have screwed up this process so much it is unbelievable!!! I have been submitting documentation since June of 2014 when we started the first modification. At the time I had less income and was... Read more

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This company will call four or five times a day AFTER the payment is made. Anyone interested in a class action law suit? I am contacting an attorney. My payment was late by 12 days and they have been calling up to six times a day!! I'm pretty sure this is not legal to do. Especially after the payment has been made. Before this issue, getting payments credited to my account in a timely manner... Read more

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