We have been trying for nearly a year to get a modification to no avail, they say we can afford the+$3600/month payments for next 4 years on a 1000sq ft home. They say that even though the payment is 70% of income we have too much income.
To top it off we have no escrow account,yet they paid our property tax in Dec 2015. ASC says they got a notice we were delinquent on taxes EXCEPT TAXES WERE NOT DUE UNTIL FEB 2016.
The city does not send the mortgage company any notices. Now we have a negative balance in non existent escrow account!
Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss poor customer service of americas servicing company loan. Americas Servicing Company needs to read this review and look into the issue (if any) according to poster's claims.