Americas Servicing Company - Trying to reaffirm a home loan
America Servicing Company,a subsidiary of Wells Fargo Mortage.We have jumped threw all the hoops.
Sent all paperwork and proved all income,twice now if you count the lose mitigation company we are now going threw. In a conference call with ASC they even gave the negotiator with lossmitigation the run around. The knowledge of the employess is rediculous. The woman on the other end of the line didnt even know what Loss Mitigation was.
The negotionator had to explain what he was. Anyone have advice? We wish to save our home and qualify to do so.
ASC has been noncommunicable and difficult in any phone conversation and cannot even follow their own directions in letters.